Customer Service Intern
At Indian Gifts Portal


Details

Customer Service Intern

( 5513 views)

Job Description :

Operational Skills -

1)      Attending to inbound calls 

2)      Making out bound calls

3)      Handling inbound chat

4)      Coordinating with internal warehouses and vendor team

Quality - 

1) Fluency in English and Hindi - other regional languages optional.

2) Good Comprehension skills - should be able to understand a Customer's emotions on calls / emails / chats.

3) Good grasping power - should be a quick learner and pick up on process information effortlessly. 

4) Should be well versed with the basics of e commerce. 

5) Should be energetic and enthusiastic to learn new concepts. 

Duration: 1 months

Application Deadline: 24 Feb, 2019

No of Vacancies: 15

Internship Type: full time

Stipend Amount: 10000/-

Will Provide Certificate/LOR: Yes

Will Give Pre Placement Offer: Yes

Requirements : Customer Service
E-Commerce (Learn Web Development Course)
Verbal Communication
Written Communication

Category : client servicing

Location: mumbai

About Indian Gifts Portal

Description : IGP is India’s largest multi-category gifting company; providing one of the best curated collection of gifts, flowers & personalized products for all personal occasions & festivals (both domestic & international). The firm has a global footprint with almost half of its orders originating from outside of India and almost one-third of its orders getting delivered internationally to more than 90 countries across the globe. With significant lead in curation & logistics, IGP is now heavily investing in technology to solve gift discovery problem through machine learning & tech enabled merchandizing. IGP will soon launch India’s first ever Gift Discovery platform, taking a massive leap forward in addressing consumers’ gifting needs.”

Industry: urban market

Address :
Intermesh Shopping Network(p)ltd. Unit No A-005/006, Wing A, Lower Ground floor, Boomerang, Chandivali Farm Road, Andheri (E), Mumbai,
Intermesh Shopping Network(p)ltd. Unit No A-005/006, Wing A, Lower Ground floor, Boomerang, Chandivali Farm Road, Andheri (E), Mumbai,
mumbai - 400072
Maharashtra



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Internships at Indian Gifts Portal

Indian Gifts Portal

www.igp.com
  mumbai

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